If it wasn't for hospitality of Beatrice Jimenez who handles customer service, we would give a "-0" review. The only reason for visiting this dealership was because we thought we had a prior relationship with them from purchasing our daughter's vehicle at their previous location. It seems since moving to the new location they've accepted trafficking in dishonesty to get a sale. From the alleged Pre-Owned Director Fabio Gomez' non-interest in helping our situation. To sales manager Mark Korakas' shady, condescending, unreliability and downright fabrications with the way he tries to sell a vehicle, much less his insistence in getting us to write him a good review. We will never, ever go back to this dealership again. The bait and switch tactics and not providing the essential documents to even know what you're getting is unacceptable. Please read, read again, and when you think you understand, read It again before signing anything there. Anything that's offered, make sure it's in writing and provided to you Before you leave that dealership, as it seems as though they take pride in omitting the same and having you inquire whenever you can (i.e. Platinum Protection of which you pay for and get whether you want it or not, a Welcome Kit, and switched out tires with no reason why and no mention of an extended warranty on them, to name a few). Based on what we've heard regarding reviews and pay, please do not allow this review to reflect upon our original salesperson Ethan Rodriguez, who did the best he could and helped us with what he had and what he knew. To date there has been no response to our issues. We've also been lied to regarding a credit to compensate for the alleged confusion in their fees. The shady practices of this dealership included purposely omiting the price of their dealer fee upon the first meeting claiming it was ”included" and then showing us the same signed page now with the dealer fee written in on top - with the ink still fresh, after they came back to the table.

Coconut Creek Mazda offers an exceptional customer experience. Although I have not yet made a car purchase, I intend to visit the dealership again to see Zack. His expertise and non-intrusive approach were highly commendable. Overall, it was a remarkable experience. I eagerly anticipate the opportunity to purchase a vehicle from him, See you soon Zack!

Dayne was a fantastic helpfull salesman. We are very pleased with service, and time. Thanks

Had an awesome experience working with Matthew while shopping for my car online. Super knowledgeable, quick to respond, and genuinely helpful through every step—no pressure at all, just clear info and great service. He made the whole process smooth and easy. Highly recommend connecting with him if you're looking for a car!

Friendly and professional. Great and friendly customer service, I have no complaints! Will definitely go again.

Ken was amazing!!! Very good customer service and sales person! Will be coming back to Mazda in the near future to purchase another vehicle!

I recently purchased a car from Isaiah, and I couldn’t be happier with the experience. From the moment I arrived, he was welcoming, professional, and incredibly knowledgeable. He took the time to understand exactly what I was looking for and guided me through the process with patience and genuine care. Isaiah wasn’t just trying to make a sale—he truly wanted to make sure I found the right vehicle at the best value. He answered all my questions thoroughly, explained every detail clearly, and made the entire process smooth and stress-free. His friendly personality and honest approach made a big difference, and I felt confident in my decision every step of the way. Thanks to Isaiah, I drove away with a car I love at a price that worked perfectly for my budget. If you’re in the market for a new vehicle, I highly recommend asking for Isaiah—you won’t regret it!

Alejandro Suarez nos ayudo desde principal a fin con Todos los detalles de nuestro auto.

Today I purchased a Mazda CX-30 from Dayne Facey, and the experience was fantastic from start to finish. Dayne was professional, knowledgeable, and made the whole process smooth and stress-free. I felt well-informed and confident in my purchase. Highly recommend him if you're looking for a great car buying experience!

I recently purchased a Mazda CX-30 from Dayne Facey, and the experience was fantastic from start to finish. Dayne was professional, knowledgeable, and made the whole process smooth and stress-free. I felt well-informed and confident in my purchase. Highly recommend him if you're looking for a great car buying experience!

Nina at the service department was exceptional very knowledgeable helpful and kind . The location is gorgeous definitely way nicer than any other Mazda dealerships I've been in my 17 years of owning Mazdas! The video inspection feature was very useful and helpful!

Alejandro Suárez was knowledgeable and professional. He was helpful when I was looking for a new car.

I had a fantastic experience at Coconut Creek Mazda, thanks to Zeth! He was professional, knowledgeable, and truly made the car-buying process smooth and enjoyable. His attention to detail and customer service exceeded my expectations. He even made follow up calls to see how things were going. That's rarely seen. Highly recommend working with him if you're in the market for a new car! Thank you Zeth and Coconut Creek Mazda!

Geoffrey in service was awesome definitely coming back!

Ken Vigo and Tony Burba, and Nina, WHAT A DIFFERENCE! They did what no one typically can. Changed my mind! If someone told me you're going to the dealership and leaving feeling good. I came in for an oil change and inspection as my car is 10 years old. I knew it had two problems, but alas there were more. But, Nina was awesome kepts me in the loop on things, sent me a video of what they found. I decided not to fix the car. Spoke to Tony and Ken and they worked hard to find me a deal and a car. Tony went above and beyond I'm not your high credit score bag of cash person. I thought I was going to be in my Mazda until it died. I now have a Mazda 2025 CX30 and am very happy. That would NEVER happen if it were not for the team at MAZDA!